Madge's coming of age is hilarious, terrifying, moving, and compulsively readable. Great drawings and great writing.Roz Chast, author of Can't We Talk About Something More Pleasant...
A YOUNG WOMAN’S ART CAREER BEGINS TO LIFT OFF AS THOSE AROUND HER SUCCUMB TO ADDICTION AND ALCOHOLISM
The Customer is Always Wrong is the saga of a young naïve artist named Madge working in a restaurant of charming drunks, junkies, thieves, and creeps. Oakland in the late seventies is a cheap and quirky haven for eccentrics and Mimi Pond folds the tales of the fascinating sleaze-ball characters that surround young Madge into her workaday waitressing life. Outrageous and loving tributes and takedowns of her co-workers and satellites of the Imperial Cafe create a snapshot of a time in Madge’s life where she encounters who she is, and who she is not.
Told in the same brash yet earnest style as her previous memoir Over Easy, Pond’s storytelling gifts have never been stronger than in this epic, comedic, standalone graphic novel. Madge is right back at the Imperial with its great coffee and depraved cast, where things only get worse for her adopted restaurant family while her career as a cartoonist starts to take off.
Praise for The Customer is Always Wrong
Madge is like a boho '70s Dorothy traveling through Oakland's edgy Oz: a place of drugs, sex, racial tensions, heartbreak and, sometimes, redemption. I love Mimi Pond. I love Madge’s journey towards self-discovery. And I love the "Imperial Cafe,” which, all these years later still makes the best cheddar, green chile scrambled eggs you’ve ever tasted.Peggy Orenstein, Author of Girls & Sex: Navigating the Complicated New Landscape
Immensely enjoyable.Kirkus Starred Review